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You just found out about Moona and you have already a thousand questions about it?
🛌🏻 How do you determine the best temperature profile?
Cooling helps you fall asleep while warm temperatures help you wake up. For more informations: Moona - SCIENCE. The temperature profile is divided into three phases: Fall asleep, Night and Wake Up. It enables to adjust a temperature for Moona for each phase. The app will recommend a temperature profile for you thanks to the few questions you'll answer when you first open the app. You can change it at any time if it doesn't suit you (Settings >
🛌🏻 I don't want waves in my room
At night, Moona will turn off any transmission. The product will send the data only when you wake up. You have the option to disconnect Moona at night and also to use Bluetooth to synchronize data from Moona to your phone if your bedroom isn't covered with wifi: Settings > Connectivity
🛌🏻 How does cooling and heating work?
Moona is a water-based system without electronics under the head! Water circulates in thin silicone tubing that is present inside the pillow. The thermo-controlled water diffuses into the pillow from the bedside device where it is cooled/heated and then returns to be thermo-controlled again. The beside device contains a heat pump which cools down or warms up the water. This regulation of water temperature is carried out thanks to the thermo-electric effect and this, continuously.
🛌🏻 Is there a risk of leak?
The risk is minimal! We have selected the materials to be as robust and waterproof as possible. We've run life tests to put every single part of the product in very strenuous circumstances and make sure of their resistance.
🛌🏻 What is the temperature range?
Our product supports temperatures between 71°F and 97°F (22°C and 36°C). While this range may not seem wide, do not worry, the vast majority of our users to do not go below 75°F (24°C) or over 90°F (32°C). Remember, comparing air temperature with water temperature is very misleading! For example, while you could easily stay outside at 71°F (22°C), you would get cold pretty fast by staying in a swimming pool at the same temperature. !(https://media0.giphy.com/media/4ZgLPakqTajjV
🛌🏻 Is Moona quiet?
Yes. The Moona device runs around 25dB, which is quieter than a whisper. To give you an idea, the quietest air conditioners run between 40 and 60dB range.
🛌🏻 How does Moona pick up sleep and sleep environement?
The Moona device uses a tiny accelerometer on the pad to measure the movements of your pillow. It’s a non-invasive solution that doesn’t interfere with your sleep, nothing to wear! Signal processing and our machine learning algorithms will detect your sleep/wake pattern. We will determine your sleep quality by measuring your activity at night. To assess your sleeping environment, we have two additional sensors in the bedside device. One to measure ambient temperature + humidity and anoth
🛌🏻 What is in the box when I buy a Moona?
It includes a pillow pad, a bedside device, a power cable, a travel bag and a funnel. Sleep and environment sensors are integrated in the product. The companion app is free (available for iOS and Android).
🛌🏻 Difference with Fan/Air Conditionner?
By being in direct contact with your head and neck, Moona is better able to regulate your core body temperature. In addition, - unlike a fan -, Moona uses water to regulate the temperature and knowing that the calorific value of the water is 2 times greater than that of the air (water has a greater capacity to modulate the temperature), Moona is twice as efficient as a fan. A fan can only create a draft that gives a fresh feeling without refreshing the body. We also continuously adapt th
🛌🏻 Why are you not offering a product for the whole mattress?
Because we believe we can be more efficient by targeting only the head/neck area. Most medical studies around the impact of temperature on sleep are focused on one area of the body (we quoted a few studies in our Science page). This is because body temperature regulation is a complex process. Here's some additional medical evidence: Cooling the brain during sleep may be an easy, natural and effective treatment for insomnia (https://aasm.org/coolin
🛌🏻 Has Moona been tested?
Yes! We have done more than 300 user tests, improved day after day Moona and challenged our decisions at every moment, all with a view to offering you the safest product possible. We have an ongoing clinical study with the University Hospital of Nantes, France. It is a controlled, single-blind study, involving 15 subjects over a period of 15 days each. For more information: Moona - Testimonials
🛌🏻 Does Moona integrate with other smart products? Smart home devices, Apple’s iHealth, Amazon Alexa, open APIs ...
Not at launch but this is on our roadmap. We expect to have the integrations ready later in 2019.
🛌🏻 Is there a pillow included in the product?
No, we want you to be able to keep your favorite pillow. After testing and interviews, we learned that it was best not to make the pillow itself as people have various pillow shape, material and sizes preferences. Our pad goes inside the pillow pad, on top of any standard pillow.
🛌🏻 How thick is the pillow pad?
Very thin! 19 millimeters (0.8 inch)
🛌🏻 Do you detect sleep stages?
Yes! At the moment, the accuracy of movement-based sleep trackers in measuring sleep stages is 70 to 80%. However Moona doesn’t need to detect your sleep stages to set the right temperature at the right time, because the circadian rhythm of thermoregulation is distinct from your REM/non-REM sleep stages. We hope to bring integrations with other products to complement our sleep tracking features.
🛌🏻 Will the pad fit in my pillow?
The pad is 48cm (19 inches) wide and 34cm (13.4 inches) high. It's designed to fit in most pillows including memory foam pillow, standard pillows, feather etc.
🛌🏻 Is Moona transportable?
Yes! Moona isn't designed to be carried around but it you can easily transport it from one place to another. As a reminder, the pad is 48cm (19 inches) wide and 34cm (13.4 inches) high and the bedside device weighs 1kg.
🛌🏻 How long is the tube connecting the pillow pad and the bedside controller?
🛌🏻 How to install Moona?
Moona’s installation is done in three short steps! When you receive the product, you must: 1) place the bedside device on a flat surface (table, dresser etc.) and the pillow in your pillow case, 2) connect the pillow to the bedside device and the bedside device to the outlet, 3) turn on Moona with the I/O button of your bedside device and add water in it You can adjust basic settings (on/off, +/-) directly on the device or, for more advanced settings, you can use the app on yo
🛌🏻 How much electricity does the bedside device use?
The electricity consumption of the bedside varies! During its maximum use - when it is asked to cool the temperature -, the consumption reaches 80Watts whereas during a normal use, the electricity consumption is around 50Watts. Rest assured, the device will not be too energy-consuming!
🛌🏻 Is the pillow comfortable?
Yes! The pad is so thin that your comfort will not be affected. During our studies, we were particularly interested in the well-being of our users. After a development of the pillow, we made a lot of tests and got positive feedbacks; most of our testers claim that the pillow does not affect their comfort, some even ensure that the pillow improves their comfort.
🛌🏻 What’s the weight of the device?
The bedside device weighs 1kg.
🛌🏻 How Moona works?
Moona is a thermoregulated pillow pad. A bedside controller continuously pumps water to the pad to keep it at your preferred temperature. The mobile app enables you to select a complete temperature profile for your nights, set up an alarm clock, get insights about your sleep and much more. For more information: Moona - The product
🛌🏻 Does Moona work for two?
No, Moona is for the moment reserved for the use of one person. This integration is part of our future objectives, and we expect it to be available later this year.