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Questions about our mobile app? (iPhone & Android)
📱 Can you use the product without the app?
We are selling the Moona device with an offline functionality, which allows the user to set up an alarm clock and a standard temperature profile for the night. You'll not be able to enjoy the full experience without the app but you'll have access to the basic features.
📱 Available on both Android and iPhones?
Yes! We're sorry if you still have a Blackberry...
📱 What do you do with user data?
Moona will work optimally when connected, by collecting and analyzing data on your sleep. Of course, all of our data collection and storage process on our cloud servers is secured with the latest cryptographic standards. The data will be anonymized or pseudonymized accordingly during the analysis process and you will have full control over what we do with your data, and whether we can collect it at any point in time. For the worried Europeans reading this: **we are completely GDPR compli
📱 Features of the app
The app offers: advanced settings (temperature) a set up alarm clock (warm wake up) sleep data and sleep tips
📱Can I set up the temperature myself?
Yes, in the app, in the window Temperature, you can set up the temperature profile that the product will follow through the night. You can also change the temperature directly on the device. You can vary the temperature between 71°F (22°C) and 95°F (35°C).
📱How do I connect the pillow?
After installing your pillow, just follow these steps: 1) Turn on your Moona 2) Switch on your phone’s Bluetooth 3) Go to the Connectivity setting (Settings > Connectivity) and press Pair Moona Device You can also choose to use Moona without the app: Moona - Without the App
📱 How to settle my night?
AT BEDTIME: 1) Set your temperature profile: Moona - Temperature profile 2) Set your alarm time in the window Alarm > Night. By default, Moona will gradually go to the temperature chosen for the alarm 20 minutes before the scheduled alarm time (you can change this duration in Settings). 3) Launch the night with: Zzz button on the application or holding the O button on the device. NB: if your
📱I don't want alarm clock.
Moona also offered not to wake up. This option is available in the application: in the Alarm window > Night, click on "Don’t wake me up". Moona will thus preserve the temperature of the night without raising it to the awakening temperature, which cancels the progressive and natural awakening effect by increasing the temperature.
📱 How do I adjust for a nap?
You can set your Moona for a nap by following these steps: 1) Adjust your temperature profile. Moona will be at the temperature set for falling asleep for the duration of the T1 sleeping phase chosen (default 20min). Then, if the nap is longer than this duration, the product will switch to the alarm temperature T3. If the nap exceeds the sum of the sleeping and waking times (T1 + T3 = 40 minutes), then the product will be at T2 between these two phases. 2) Adjust the length of your