If the temperature doesn’t seem to drop as requested, it can be due to different reasons. Follow these steps to fix the problem:

1) Check the temperature setting,
2) Check that the water quantity is sufficient (if not, add a glass),
3) Check water system for proper operation (no pipes pinched)
4) Check that the fan is working properly (no dust prevents it from working),

If the problem persists, do not hesitate to reduce the distance between your bedside device and your pillow or to clean your Moona!

It is possible that during extreme conditions, these four steps are not enough. In fact, during periods of high heat, your Moona could occasionally experience difficulties to cool the temperature, however, it would not be a malfunction of the device.

We advise you to put in cold water during hot periods, to start your Moona 30 minutes before you go to bed and to take a cool shower before you go to sleep.

#temperature #hot #cold #cool #heat
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