For an update to go through make sure that:
Your phone's Bluetooth is ON and the Moona is ON
You are connected to the Bluetooth (On the App main screen, the Bluetooth symbol is GREEN). If not, here is the link to know how to get your Moona connected to your phone.

If your update is not going through correctly:
Cancel the update, turn the Moona OFF
Wait for 5 seconds
Turn Moona ON again
Make sure your Moona is connected to the Bluetooth (On the App main screen, the Bluetooth symbol will be GREEN). Go to Moona App Settings > About > Tap on the white fox 5 times. An update button will appear. Tap on this button to relaunch the update from here and follow the App instructions.
(Make sure to turn OFF the black button at the black of the unit, wait for 5 secs and turn ON again after every update)
Re-try steps 1 to 4 up to 5 times

In occasions where this does not work or if your Moona isn’t working properly after the update:
Turn the Moona OFF
Unpair your Moona device from your phone's Settings
Turn the Moona back on
Reconnect the Moona in Settings > Connectivity > "Pair to a new Moona device"
Make sure your Moona is connected to the Bluetooth (On the App main screen, the Bluetooth symbol should be GREEN). Go to Moona App Settings > About > Tap on the white fox 5 times. An update button will appear. Tap on this button to relaunch the update from here and follow the App instructions.
(Make sure to turn OFF the black button at the black of the unit, wait for 5 secs and turn ON again after every update)
Re-try steps 1 to 5 up to 5 times

If none of these work, try resetting the device and then try the above steps (1 to 5)

#update #bluetooth #wifi #sync #version #synchronisation

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