If your Moona is stuck and displays a static sun (snowflake/spider/asterisk) you have two options :

If you updated your Moona just before:
1 - turn OFF the device using the black button I/O at the back
2 - Wait 1min and turn it back ON.
3 - Wait 5min and repeat steps 1 and 2

In Settings > Connectivity > Connect a new Moona, try to connect your phone to your Moona.
If you can't see your Moona in the app, go in your phone settings > Bluetooth and connect to your Moona device.

If you can't see your device, please contact us at hello@getmoona.com or on the chat on our website.

#stuck #sun #asterisk #spider #snowflake #display #static
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