Bluetooth issues have been reported on iOS 14.1 and iOS 14.2 on iPhone X and 11.
After updating the software on Moona, the Moona Bluetooth connection might be lost. For those specific phones and iOS versions, the Bluetooth connection can also fail to reconnect during normal use.

To fix this issue :
Go to the Bluetooth Settings in your phone
Select the Moona in the Bluetooth device list (moona-xxx)
Click on "Forget the device"
Go back to Moona app and connect again the Bluetooth



After investigation, it looks like that the Bluetooth issue with Iphone is generalized on all bluetooth devices working with iphones.
It is currently being solved by Apple's team and you can find a thread about it here = https://developer.apple.com/forums/thread/653189

We will do the follow up and update this FAQ when it has been fixed.

#disconnect #iphone #bluetooth
Was this article helpful?
Cancel
Thank you!