Articles on: 🔎 Troubleshooting

🔎 I am having issues with a Samsung phone or tablet

If you have a Samsung phone from a model that had issues connecting to your Moona pod via Bluetooth, please update your phone to Android 11 and to the latest Samsung software update. Go to your phone’s Settings > Software Update screen and perform the update.

Reach out to our support team if you are still experiencing issues after this, through the app in Settings > Support > Chat tab, or send an email to:
support@getmoona.com

#samsung #troubleshooting #phone #connectivity #bluetooth #failure

Updated on: 25/01/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!